Some particular product or services such as DTH are only liable for exchange or returns once acquired from Sugan Communications, rest of all stuffs are subject to refund as per the rules of direct network
In case, if an individual hasn't received a recharge in his or her account then in such scenario user may lodge a complaint for refund of amount or making reacquisition of the orders, from our service department.
A Product or service liable under return policy could be processed within 2-3 days of its delivery just by dropping a cancellation request to our website or making a contact with our customer care on 9500966624 / 9500966625 / 7540066625 / 9042494302
Users need to be alert that he or she does not accept the orders from third parties operating with our name in Indian locations. We are in a single service chain and do not have third party source for our sales.